in this questionwe look at the hospitality industry through the details that shape experiences, performance and lasting connections. From more than just background noise, exploring why sound has become part of the luxury hotel business, to why guest data is different from guest understanding, this month’s stories explore how operators can think beyond systems, numbers and superficial experiences.
We also explore the resilience of the UAE’s F&B sector, Ras Al Khaimah’s growing luxury leisure story through Anantara Mina Ras Al Khaimah Resort, the resurgent business of Vietnamese foodies, and the role of wine cellar design in shaping the first sip of wine. Among other things, this issue looks at nostalgia-led dining, long-standing hospitality performance, SO/Uptown Dubai lifestyle, and the role of chefs as storytellers outside of the kitchen.
Here are the voices, stories, resilience and ideas that shape hospitality with purpose.